Our People make the difference
Dr. Fred Rafilso, CEO
Dr. Fred Rafilso, CEO
Fred has spent his career transforming his fascination with workplace behavior into a passion for building high-performing teams. With decades of experience, Fred leverages data-driven solutions to revolutionize talent acquisition and development. He's authored over 30 employment exams meticulously designed to assess crucial knowledge, sk
Fred has spent his career transforming his fascination with workplace behavior into a passion for building high-performing teams. With decades of experience, Fred leverages data-driven solutions to revolutionize talent acquisition and development. He's authored over 30 employment exams meticulously designed to assess crucial knowledge, skills, abilities, behavioral, motivational and personality traits.
Fred's impact extends beyond individual assessments. He's collaborated with hundreds of organizations, crafting customized assessment processes that unlock workforce potential. Fred conducts scientific research and program evaluations, ensuring evidence-based practices guide his solutions. Beyond numbers and reports, Fred serves as a trusted advisor and thought leader, empowering executives with data-driven insights for informed hiring decisions.
His expertise reaches the courtroom as well, where he provides expert testimony for employment litigation cases. Fred continues to share his knowledge through engaging presentations and training programs for executive teams, all with the mission of empowering organizations with science-backed tools to build thriving teams, one well-matched candidate at a time.
Gail Klein, COO
Dr. Fred Rafilso, CEO
Gail brings over 25 years of experience within the University of Alaska system, where she has been dedicated to helping students achieve their academic goals. Recognized for her commitment with the statewide “Make Students Count” award, Gail’s background reflects a deep commitment to service and support.
In addition to co-founding Clarity
Gail brings over 25 years of experience within the University of Alaska system, where she has been dedicated to helping students achieve their academic goals. Recognized for her commitment with the statewide “Make Students Count” award, Gail’s background reflects a deep commitment to service and support.
In addition to co-founding Clarity Talent Measurement, a leading firm specializing in psychometric assessments, Gail has conducted organizational assessments that span all levels of an organization, from line staff to senior leadership, adding a rich dimension to her expertise.
She holds a BBA from the University of Alaska Fairbanks and provides essential consulting services while overseeing all aspects of our company’s operations, including research and development, marketing, sales, and administration.
Johanna M. Hershenson, D.D., M.A.H.L., M.S., LPC, Consultant
Johanna started her professional endeavors serving communities in Oregon, Alaska, California, Prague, and New Zealand. She values diverse human experience and learning from friends and family, colleagues, and clients. Johanna completed a Master of Science in Clinical Mental Health Counseling from Oregon State University-Cascades twen
Johanna started her professional endeavors serving communities in Oregon, Alaska, California, Prague, and New Zealand. She values diverse human experience and learning from friends and family, colleagues, and clients. Johanna completed a Master of Science in Clinical Mental Health Counseling from Oregon State University-Cascades twenty-five years into her professional journey as a synagogue rabbi. She is an Oregon Licensed Professional Counselor (LPC) and believes effective counseling must address the mind, body, and spirit.
Johanna is dedicated to person-centered and solution-focused approaches to counseling, and works with clients according to their own sense of what is wrong and what needs to happen to make it right. She is passionate about finding which point of entry (mind, body, spirit) is right for both the client and the moment. The mind stores thoughts and beliefs, while the body integrates those thoughts and beliefs into our responses to our situations and encounters in our daily life. The spirit then reflects the ease (or lack of) in communication between mind and body. A lack of ease in the spirit alerts us to the fact that there is a disconnect between mind and body.
Dr. Christine Gieben,Consultant
Dr. Gieben’s approach combines evidence-based methods that build resilience, emotional regulation, and self-awareness—skills especially valuable for first responders. Her foundation is Internal Family Systems (IFS), which helps clients understand different “parts” of themselves to resolve inner conflict and strengthen their sense of self.
Dr. Gieben’s approach combines evidence-based methods that build resilience, emotional regulation, and self-awareness—skills especially valuable for first responders. Her foundation is Internal Family Systems (IFS), which helps clients understand different “parts” of themselves to resolve inner conflict and strengthen their sense of self. By integrating mindfulness and yogic practices, she supports clients in managing stress, staying grounded, and maintaining balance under pressure.
She also applies Polyvagal Theory to help clients recognize and regulate their physiological responses to stress and trauma. This body-based understanding empowers individuals to stay calm and adaptive in high-intensity situations, reducing the impact of chronic stress and promoting long-term well-being.
In addition, Dr. Gieben draws from Emotion-Focused Therapy, Attachment Theory, and mindfulness to enhance emotional intelligence and relationships. These approaches help clients process emotions productively, understand patterns of trust and connection, and cultivate steady awareness in daily life. Together, they foster the clarity, composure, and interpersonal strength that support both professional performance and personal health in first responders.